About Care Review Bureau

The Care Review Bureau was established in 2010 after research highlighted flaws within the NHS system with regard to patients and their Continuing Healthcare. Since 2010 we have used our extensive knowledge and expertise to support patients and their families across the country, recovering fees wrongly paid for care. Since the Care Review Bureau started we have given support and advice to thousands of families and have re-claimed funds of over one million pounds.

We operate on a ‘success fee’ basis meaning we don’t charge for our services until we have successfully recovered funds for you.

Based in Lowestoft on the Suffolk coast, we work throughout England & Wales and our team are here to help.

Meet the Team

Darren Loud
Darren Loud
General Manager

With the Care Review Bureau since the beginning, his industry knowledge is second-to-none. Oversees the team and gives direction in a calm, authoritative manner. Enjoys conflict resolution!

Hannah Kane
Hannah Kane
Administrator

Hannah joined the Care Review Bureau in 2012, provides support to the team in both an administrative and moral capacity. Likes to chat to customers and offer a sympathetic ear.

Grant Hardy
Grant Hardy
MD

Established the company after a significant personal experience of dealing with an NHS local authority. Is involved with the day-to-day running of the company and co-ordinates our legal partners. Particularly keen on statistics!

Rebecca Dowsett
Rebecca Dowsett
Finance Manager

Rebecca is a longstanding member of the team and looks after the company finances. Organised and efficient, Rebecca gets things done.

Gareth Otton
Gareth Otton
Creative Manager

Gareth is the creative brain of the team and has imaginatively steered the company since 2010. Intellect and inventiveness is the order of the day!

Seb
Seb Szostkiewicz
Graphic Designer

The newest member of the team. You’ve seen our website and you may have seen our advertisements, in which Seb has had a hand. Enjoys reaching out to people.

Chris Venables
Chris Venables
Technical Manager

Designer of software that provides a real-time information exchange for our legal teams, Chris ensures that critical communications are available 24/7.

Steve O’Leary
Steve O’Leary
Developer

An expert in technical development, Steve plays an integral part in the creation of new systems and is currently responsible for company security.

Jason Zelos
Jason Zelos
Developer

A new addition to the technical team, Jason assists with back-end functionality of our vital IT systems and can often be found buried under lines of code!

Thank you for contacting the Care Review Bureau.

We have successfully recieved your information and one of our agents will get back to you as soon as possible.